BlitzBet Canada privacy commitment
We collect and process personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial rules.
Scope of this notice
This policy covers blitz-bet.ca, our mobile experiences and any communication channels operated for Canadian players.
Identity information
We collect full name, date of birth, residential address and government-issued ID numbers so we can verify every player.
Contact information
Email, phone number and preferred language help us deliver payout updates, security alerts and support responses.
Financial details
Payment tokens, masked card numbers, IBAN/BIC data for wires and transaction histories are stored to process deposits and withdrawals securely.
Technical telemetry
We log device IDs, browser type, cookies, crash reports, IP address and geolocation (where permitted) to protect accounts and troubleshoot issues.
How we collect data
Information reaches us when you register, deposit, upload documents, interact with support, complete surveys or take part in loyalty programs.
Legal grounds
Processing relies on your consent, contractual necessity, legitimate interest in running the platform and mandatory AML/FINTRAC obligations.
Sharing with processors
Only vetted vendors—payment gateways, KYC partners, hosting providers, analytics suites and marketing tools—receive the data required to deliver their service.
Cross-border transfers
Records may reside in Canada, the EU or Curaçao; contractual clauses ensure equivalent safeguards wherever data is stored and processed.
Marketing preferences
You can opt in or out of email, SMS and push messaging via account settings or the unsubscribe links inside every communication.
Cookies and tracking
We use necessary cookies for security, preference cookies to remember language or odds formats, and performance cookies to understand usage trends.
Managing cookies
Browsers and the Flash Player let you delete or block cookies, though doing so may limit certain games, payment flows or personalised promos.
Retention timeframe
Gaming regulators and FINTRAC require us to keep records for up to seven years after account closure before we delete or anonymise them.
Security safeguards
Traffic is protected by TLS 1.3, staff logins use multifactor authentication and servers run in ISO 27001 facilities with encrypted backups.
Player rights
You may request access, correction, restriction, portability or deletion of personal data, subject to statutory retention duties.
Submitting a request
Email [email protected] with proof of identity and we will respond within 30 days.
Protection of minors
We block underage accounts, partner with filtering tools and purge any data collected inadvertently from minors.
Contact & complaints
Questions or concerns? Reach our privacy team at [email protected] or escalate to the Office of the Privacy Commissioner of Canada if you believe your rights were infringed.